As an analyst at Hurwitz Group, I am often asked about my coverage areas or areas of expertise. I respond by saying that I am concerned with any software technologies or solutions that affect the ...

I had the opportunity to present the first ever session on Social CRM with Brent Leary at Blog World Expo (at Mandalay Bay). What made our session unique was that we didn't discuss any social tools ...

With new CRM integration and AI-driven automation, TopLine equips sales teams to deliver custom client research and full presentations instantly, designed and ready to present without leaving the CRM ...

Executive Boot Camp, Part 1 : Delighted Customer Strategy – How to Thrive in Digital Deluge Executive Boot Camp, Part 2: Delighted Customer Strategy - Your Roadmap to Success in 2030 ...

Nutshell reports that selecting a user-friendly CRM is vital, as usability impacts adoption and productivity more than ...