Houston Public Media

Many 911 call centers are understaffed, and the job has gotten harder

Linda Anderson, an emergency communications technician, responds to a call at the Denver 911 dispatch center. (Eli Imadali for NPR) Sara Harper started at Denver 911 in 2013. While she found the job ...
The Daily Dot

‘It’s good money but not good enough to put up with all that.’

A TikToker showed the reality of her job as a call center worker after being told she’d make “good money.” In a clip with over 1 million views, TikTok user Samone (@treazuresamone) shares both her ...
The Daily Dot

‘WFH is how they reel you in’: Worker’s warning about customer service jobs goes viral

More and more people are seeking jobs that allow them to work from home. According to an article from CNBC citing research by CareerBuilder, “flexible” jobs allowing employees to work from home either ...
Alaska Public Media

Many 911 call centers are understaffed, and the job has gotten harder

Linda Anderson, an emergency communications technician, responds to a call at the Denver 911 dispatch center. (Eli Imadali for NPR) Sara Harper says nothing really prepares you for the moment you put ...
KPBS

Many 911 call centers are understaffed, and the job has gotten harder

Sara Harper says nothing really prepares you for the moment you put on that 911 headset. "There's a little spike of adrenaline because you're like, 'oh, god, here we go,'" says Harper, who started at ...