Patients are becoming less satisfied with physical pharmacies as popularity rises for online and mail-order services, according to J.D. Power’s 16th annual U.S. Pharmacy Study. Compared to the company ...

Many people benefit from using both pharmacy types strategically, relying on mail-order services for ongoing maintenance medications while keeping a local retail pharmacy for urgent prescriptions and ...

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...

The level of trust and reliability pharmacy customers have come to expect from their local pharmacist is increasingly being found instead through mail order pharmacies, according to the latest J.D.

Insurance often determines where we get our prescriptions. As open-enrollment season approaches, here's what to consider when shopping for a plan. Patients have to weigh cost and convenience when ...

While customer satisfaction with mail-order pharmacies is continuing to grow, brick-and-mortar pharmacies are falling behind, according to a new survey from J.D. Power. The firm's annual Pharmacy ...

As a steadily rising number of neighborhood drug stores close their doors, more customers are turning to mail order pharmacies, mass market merchandisers and supermarkets—and finding an improved ...

Have the costs of providing healthcare coverage to your employees spiraled out of control? One reason may be the inflated prices of mail-order pharmacies — an alternative to local pharmacies that have ...

Anthem Blue Cross is backtracking away from its previous requirement that certain members with chronic diseases, including HIV/AIDS and cancer, buy prescription drugs from a mail-order pharmacy. The ...

Q. I take Advair for asthma. My insurance company requires that I use a mail-order pharmacy rather than a local drugstore. I live in Florida, where it is hot and humid outside a good part of the year.

If your mail-order prescription landed in a pile of snow on your doorstep last week, you may want to proceed with caution.