Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

ClearMark Awards will be presented at the 2026 IHA Health Literacy Conference, celebrating clear communication across ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

“Plain language” has been defined by the International Standards Organization as “communication that puts readers first.” (ISO 24495-1) Ergonomics aims to design work for people. Logically, one might ...

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification, coinsurance, ...

Social Security achieved the highest score of any federal government agency on the Center for Plain Language’s 2022 Federal Plain Language Report Card. Our policies and programs can sometimes be ...

For years, healthcare and medical device marketing have accepted a quiet compromise: scientific precision is the priority over simplicity. That trade-off is no longer tenable, and it is rapidly ...