A patient portal is an internet-based platform that lets you view medical records and connect with your health care professional. When you use the portal, it means you don’t have to call the office to ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

Please provide your email address to receive an email when new articles are posted on . Patient messaging through a portal is an effective way to communicate but can lead to increased administrative ...

In the 6 months after starting to bill for some messages as "e-visits," the volume of patient-initiated medical advice message threads decreased 8.8% compared with the same dates in the previous year ...

Participants were African American and White patients with prostate cancer who were treated with radical prostatectomy (n = 218). Patient portal activation was determined using electronic health ...