When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...

The odds of getting your washing machine repaired right the first time aren’t great. Only 61 percent of all repairs were done correctly on the first attempt, according to a Consumer Reports’ survey.

We’ve all been there. The washer sounds like a jet engine and then suddenly stops mid-cycle. It’s the age-old question every homeowner will face. To repair or to replace? Consumer Reports has what to ...

It has been said that washing machines are the unsung workhorses of the home; rarely do we notice the convenience they impart upon our lives -- that is, until they falter and die. Sometimes, despite ...