FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

Among the casualties was SaaS giant ServiceNow ( NOW 7.86%). Its stock has plunged some 35% year to date. Although it was ...

By including AI in every product, ServiceNow continues its march to become a “platform of platforms” for enterprises to roll ...

This year’s winners are driving real impact at some of the world’s most influential companies, including LatentView Analytics ...

Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and ...

Donna, providers of a proactive artificial intelligence assistant for field sales teams, has released Donna for SAP Sales and Service Cloud. By integrating with SAP Sales and Service Cloud, Donna ...

Abstract: This paper will suggest a detailed model of how to add advanced AI features to Microsoft Dynamics 365 to support Smart CRM to close more sales, intelligent fulfilment, and automating the ...

Credit: VentureBeat made with Google Gemini 3.1 Pro Image Every few years, a piece of open-source software arrives that rewires how the industry thinks about computing. Linux did it for servers.

Many of ServiceNow Inc.’s top executives are canceling their regularly scheduled stock sales as part of an effort by the software company to improve investor confidence. Chief Executive Officer Bill ...

There was no company-specific news out on Axon last week. Instead, a broader sell-off in high-priced SaaS stocks took down Axon as well. The stock is still expensive at P/S ratio of 16, but the ...

SAP SAP1.03%increase; green up pointing triangle shares plunged after the German business-software group’s cloud backlog and sales guidance disappointed investors. The company behind the Concur travel ...