Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. The new Request Video feature ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...

Enterprise social management platform Viralheat seems to be playing nicely with a lot of new friends -- it has just added Zendesk integration after recently partnering with Salesforce. "We ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure voice payments. SYDNEY, AUSTRALIA, January 19 ...