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  1. "CC3-003 - An unexpected error occurred" when scanning

    Windows 7 or earlier: a. Click (Start) → (All) Programs →Brother → XXX-XXXX → ControlCenter3. The ControlCenter3 application will be loaded in the system tray near the …

  2. ControlCenter3 scanning error: CC3-205, TW006 or TW007

    2. Make sure that you're able to scan into a different application such as the Scanner and Camera Wizard or Windows Fax and Scan. This will determine if the issue is with the scanner driver or …

  3. ControlCenter3 scanning error: "CC3-202 - XXX-XXXX cannot be …

    2. Make sure that you're able to scan into a different application such as the Scanner and Camera Wizard or Windows Fax and Scan. This will determine if the issue is with the scanner driver or …

  4. Download and install the ControlCenter software - Brother USA

    The ControlCenter software for scanning is available as part of the software suite for your machine. To get the software you must install the following based on your computer's …

  5. How do I scan into PDF format using the ControlCenter3?

    The ControlCenter is used to interface the Scan to function on the Brother machine with the PC. You can select from a variety of file types for scanned documents. For ...

  6. ControlCenter3 window no longer opens or is partially blank after …

    1. Right-click on the ControlCenter icon in the system tray near the clock, and then left-click on Close. 2. Open your local disk drive. The local disk drive can typically be found in the folder: …

  7. Windows 11 Support - Brother USA

    View the table below to determine support for your machine in Windows 11. If your model is not listed, then we don't have plans to release supported drivers or software. For machines with …

  8. "Unable to Write the File to the Destination Folder" - ControlCenter3

    PART 1: VERIFY THE CONTROLCENTER SETTINGS 1. Attempt to scan into another application such as PaperPort. - If you cannot scan in other applications, then this solution …

  9. How do I configure and use the ControlCenter or Scan to File …

    1. Make sure that the computer is powered on and that the CC3 software is running. 2. Place the document to be scanned on the scanner Flatbed or into the Automatic Document Feeder …

  10. "CC4-003 - An unexpected error occurred" when attempting to …

    Part 1: Verify the ControlCenter Settings 1. Click the CC4 icon in the task tray and then click Open. Click here for detailed instructions on how to open ControlCenter. For Windows 7 or …